Move beyond basic transcription. We engineer enterprise-grade Speech ML solutions that integrate legacy telephony with modern Neural Networks to drive a confirmed 331% ROI.
"70% of corporate leaders expect AI to be the primary driver of new value by 2026. Yet, the most valuable data—human conversation and acoustic environment—remains trapped in unstructured audio files and legacy PBX systems.
Prism Infoways bridges the gap between 'Innovation Lab' curiosity and mission-critical deployment. We don't just implement ASR; we orchestrate Total Enterprise Reinvention, transforming sound into operational intelligence, compliance safety, and revenue growth."
Real-time "Agent Assist" and autonomous voice bots that reduce Cost-to-Serve by up to 35% while increasing CSAT.
Edge-based "Machine Hearing" that detects equipment anomalies via vibration/sound frequency before failure occurs.
Bridging 30-year-old SIP/RTP protocols with modern gRPC cloud pipelines. Low-latency bridging for Avaya/Cisco.
Automated SOAP note generation for healthcare, utilizing medical-specific LLMs to reduce physician burnout.
Anti-spoofing, Liveness Detection, and PII redaction to secure voice channels against Deepfakes and fraud.
Overcoming the "Accent Gap" and domain jargon by training custom acoustic models on your specific user demographics.
We deliver hard engineering metrics, not just promises. Precision, Speed, Safety, and Efficiency are our KPIs.
The typical break-even point for our Voice AI deployments, significantly faster than traditional ERP implementations.
In labor and operational overhead through autonomous call deflection and automated QA scoring.
Shift from sampling 1% of calls to analyzing 100% of interactions for regulatory compliance and script adherence.
In client acquisition rates by deploying always-on, omnichannel voice agents that eliminate hold times.
We assess data maturity and model the financial business case using our proprietary ROI framework.
Ingestion of SIP trunks, cleaning of noisy audio, and rigorous "Speaker Diarization" to solve the cocktail party problem.
Fine-tuning SOTA models (Whisper/Granite) on your specific domain vocabulary and acoustic environment.
Gated launch with "hand-off" protocols where low-confidence AI predictions route instantly to human supervisors.
Rapid deployment using commercial APIs (Deepgram/OpenAI). Serverless architectures for scaling from 0 to 100k calls without infrastructure overhead.
On-premise or Private Cloud deployments (Kubernetes/OpenShift). Full data residency compliance (GDPR/HIPAA/PCI) with no data training leakage.
Move beyond pilots and PoCs. Deploy robust, scalable, and secure Machine Learning solutions that drive real business value.
