From Back-Office Utility to Strategic Core: Orchestrate the Perfect Order.
Transform your supply chain into a competitive advantage. Unified commerce, real-time inventory visibility, and intelligent fulfillment that delivers on your promise to the customer.
Average ROI of 170% over 3 years.
The Legacy Crisis
The era of the monolith is over. Traditional ERP-bound order management cannot survive the speed of the modern consumer. If your system relies on batch processing, you are already overselling.
Prism Infoways replaces operational rigidity with Operational Resilience.
We decouple order logic from legacy constraints, creating a central nervous system that optimizes delivery speed, reduces carrying costs, and eliminates the "ghost inventory" that kills customer trust.
Global Inventory Visibility (GIV)
Eliminate data silos. We aggregate feeds from ERPs, WMS, POS, and suppliers to create a single, real-time source of truth for Available-to-Promise (ATP) inventory.
Distributed Order Management (DOM)
The "Brain" of fulfillment. Intelligent routing logic that automatically selects the optimal node—balancing delivery speed against shipping costs and inventory health.
Omnichannel Execution
Bridge the digital and physical. Seamlessly orchestrate Buy Online Pick Up In-Store (BOPIS), Ship-from-Store (SFS), and Endless Aisle scenarios to turn stores into fulfillment hubs.
Reverse Logistics & Returns
Turn returns into a retention tool. Automated RMA generation, disposition management, and cross-channel returns (BORIS) to maximize inventory recovery value.
Headless & MACH Architecture
Future-proof agility. API-first, Microservices-based architectures that allow you to swap components and deploy new features without disrupting the core engine.
AI-Driven Forecasting
Move from reactive to predictive. Utilize Generative AI and ML to anticipate demand spikes, optimize safety stock buffers, and automate customer support queries.
Verified Performance.
/Financial Velocity 170%
ROI achieved in under 6 months. Reduce inventory carrying costs by 30% through smarter stock placement.
/Sales Capture -40%
Reduction in stockouts. Real-time validation eliminates "overselling" and captures revenue legacy systems lose.
/Operational Speed 181+
Orders processed per second. Built for peak holiday volumes with zero latency handling.
/Efficiency Gains -90%
Reduction in manual intervention. Automate the exception and cut customer service "Where is my order?" calls by 66%.
The Implementation Lifecycle.
Prism x OMS Engagement Roadmap
Discovery & Blueprinting
We define the "Golden Path" and mapping "Exception Flows." We establish the MVP scope to ensure rapid value realization and define strict KPIs before code is written.
Design & Configuration
Technical design of API contracts and "Detailed Order Recognition" (DOR). We configure the DOM rules engine to match your business logic (e.g., split shipment rules).
Build & Integration
Connecting the ecosystem. We integrate the OMS with your ERP (SAP/Oracle), WMS, and Payment Gateways using robust middleware. Data migration is executed with a precise cutover plan.
Hypercare & Optimization
Phased rollout strategies to limit "blast radius." Includes 24/7 support during ramp-up and continuous tuning of fulfillment logic based on real-world performance.
For High-Growth & Digital Natives
Focus: Composable Commerce
You need to move fast and break into new channels. We implement agile, best-of-breed stacks (Kibo, Fluent Commerce) that allow you to deploy new features in days, not months.
Key Tech
For Enterprise & Global Retail
Focus: Operational Resilience
You manage extreme complexity and volume. We architect robust, risk-mitigated solutions (IBM Sterling, Manhattan Active) designed to withstand geopolitical shifts and supply chain shocks.
Key Tech
Powered by the Modern Stack.
Orchestration
Kubernetes (K8s), Docker
Event Streaming
Apache Kafka (Confluent)
Database (Polyglot)
MongoDB (Order Repo), Redis (Inventory Caching), Elasticsearch (Search)
Platforms
IBM Sterling, Manhattan Associates, Fluent Commerce, Kibo
Infrastructure
AWS, Azure, Google Cloud
Expert Answers.
Depending on complexity, a fully integrated enterprise solution typically spans 6 to 9 months from Discovery to Go-Live, though MVP versions can be deployed faster using composable architectures.
Yes. This is the primary use case. The OMS acts as a "decoupling layer," sitting on top of the ERP to handle speed and digital channels, extending the life of your legacy ERP investment.
It refers to older, monolith systems failing under modern omnichannel demands—causing data latency, overselling, and high maintenance costs. Modernization solves this via microservices and real-time data.
By optimizing shipping routes (zone skipping), reducing split shipments, and lowering safety stock requirements, businesses typically see a payback on investment in less than 7 months.
We utilize auto-scaling infrastructure (Kubernetes) and non-blocking event buses (Kafka) to ensure the system can handle spikes of hundreds of orders per second without crashing.