Provide a new level of customer experience through Agentic AI's reasoning, planning, and execution capabilities via a conversational artificial intelligence service implementing secure and Reasoned-AI- ground conversational artificial intelligence service solutions. Eliminating hallucinations by 96% and automating complex transactions for commercial customers across enterprises and ecommerce sites.
The enterprise landscape has shifted from static decision trees to active Agentic AI. Legacy bots deflect; our agents resolve. By integrating Retrieval-Augmented Generation (RAG) and Vector Memory, we empower your systems to understand context, access proprietary data securely, and perform multi-step workflows—from processing refunds in SAP to onboarding vendors in Salesforce—without human intervention.
Remove the possibility of “hallucinations” occurring through our AI solutions for messaging/chatbots. We develop bespoke “Knowledge Assistants” built on PDF documents, Intranet sites and SQL databases, utilizing Pinecone/Weaviate and facilitated through advanced chunking methods for effective/useful conversational AI in the customer service setting.
Our AI Chatbot solution goes beyond the typical question & answer format. We deploy LangChain agents that are considered agentic — meaning they have the capacity to plan, reason and stimulate API calls to outside tools (CRM, ERP, Calendar).
Safety first! In our AI service, we employ NVIDIA NeMo and proprietary safety guardrails to prevent sensitive customer data (PII) from leaking out of your virtual private cloud (VPC) or being manipulated with prompt injections before they even reach your external users.
With our AI software solutions, you have full data sovereignty. We deliver LLMs on your preferred Cloud Provider (Azure OpenAI, AWS Bedrock) within your private cloud, with ZERO access to your data by public or shared LLMs.
We have designed the interfaces for our human-centric AI chatbot services using our system personas and repair path models to align with your brand voice and demonstrate compassion/understanding/forgiveness during every automated customer interaction.
No black boxes. We implement tracing tools like LangSmith to monitor latency, token costs, and model drift in real-time.
Our conversational AI solutions integrate the reasoning capabilities of LLMs
Conversational AI provides 96% reduced hallucinations from our strict RAG grounding protocols as part of our customer service AI. Our solution architecture allows for only citation-backed responses.
Our conversational AI solutions provide an industry-leading 96% accuracy – our MCS algorithms ensure either a correct or close-to-correct answer through optimized intent classification.
The 30% reduction in development and delivery times of conversational AI builds upon GenAI-assisted intent mining. Our conversational AI automates intent discovery by ingesting chat logs and proposing update phrases and flow modifications automatically.
As we deflect support from users to AI, our conversation AI solutions have been shown to reduce call abandonment by 65% and significantly lowering live agent costs associated with support. Thus, resolving more and more complex, multi-tiered support vs. deflecting will provide immediate and material savings relative to manual support.
100% Data Isolation with PII masking and private cloud infrastructure. Your data is your IP. We deploy open-source models (Llama 3) or private endpoints (Azure OpenAI) inside your VPC. No training on your data. Ever.
We analyze historical data to identify the highest-return use cases and to define the “System Persona” of your conversational artificial intelligence (AI) chatbot solution.
We ingest your data into Vector Stores via our conversational AI service, build the “Chain of Thought” logic structure and integrate your application programming interfaces (APIs) to create a seamless conversational AI experience for customer service.
We create an adversarial stress test of the conversational AI chatbot experience using a “red team” approach, and then set up “Large Language Model as Judge” frameworks for rating accuracy and reliability.
The solution is continuously tuned based on how often users provide positive feedback (Thumbs Up/Down), allowing the company to continuously improve the model and performance over time.
Whether you're disrupting a market or governing an industry, our conversational AI service architecture adapts to your constraints.
Embed GenAI into your SaaS product without hiring a PhD team. Leverage our pre-built "Router" architectures to keep token costs low while scaling fast.
Industrialize your AI adoption with our 'Trustworthy AI' framework. We ensure RBAC, PII compliance, and seamless integration with legacy SAP/Oracle ecosystems.
Front-end reasoning capability.
Logic routing and tool use.
Long-term data retention.
Safety and PII governance.
Secure deployment infrastructure.
Stop deflecting. Start resolving. Book your feasibility assessment today and see how Agentic AI can transform your operations.
